User and group management
Manage user identities, groups and common access assignments.
Identity & access
Entra ID & Identity
Identity and access controls that support secure work. We help configure and manage Microsoft Entra ID so users can access the applications and resources they need with appropriate controls in place.
Service overview
What this service covers
Practical identity and access management across your Microsoft environment.
Multi-factor authentication
Configure additional sign-in verification for supported users and scenarios.
Conditional Access
Apply access policies based on user, device and sign-in conditions.
Application access
Manage supported access to Microsoft and connected business applications.
Identity lifecycle
Support identity changes as people join, move within or leave the organisation.
Access visibility
Review identity and access information to help understand how permissions are being used.
What's included
How we deliver Entra ID & Identity
From identity setup to ongoing administration, we help keep access practical and manageable.
Identity setup and administration
Configure and maintain users, groups and common Entra ID settings for your environment.
Conditional Access configuration
Design and configure supported Conditional Access policies around your business and security requirements.
Multi-factor authentication setup
Configure MFA requirements and supported authentication methods for appropriate users.
Group and role management
Organise users and supported permissions through groups and appropriate administrative roles.
User lifecycle support
Assist with identity changes for onboarding, role changes and offboarding within the agreed support scope.
Application access configuration
Help configure supported application access and sign-in settings within your Microsoft environment.
Ongoing support
Typical support areas
Practical help with day-to-day identity and access administration.
User lifecycle
- New-user setup
- Role and access changes
- Offboarding assistance
Authentication support
- MFA setup
- Sign-in troubleshooting
- Authentication-method guidance
Conditional Access
- Policy configuration
- Policy review
- Access-condition troubleshooting
Group management
- Security and Microsoft 365 groups
- Membership changes
- Group-based access support
Application access
- Supported application assignments
- Sign-in access troubleshooting
- Access configuration guidance
Access reviews and refinement
- Access information review
- Permission recommendations
- Configuration improvement guidance
Our process
A simple, practical approach
A structured path from understanding access requirements through to configuration and ongoing support.
- AssessUnderstand the current identity environment, access requirements and priorities.
- ConfigureDesign and configure the agreed Entra ID settings, policies and access controls.
- Roll outIntroduce the agreed identity and access changes in a controlled way.
- SupportProvide ongoing assistance, troubleshooting and configuration refinement where required.
Frequently asked questions
Got questions?
Here are some common questions about Entra ID & Identity.
Can you help with an existing Microsoft Entra ID environment?
Yes. BrightEdge can review supported identity and access configuration and help identify practical improvements within the agreed scope.
Can you help configure Conditional Access and MFA?
Yes. BrightEdge can assist with supported Conditional Access policies, multi-factor authentication and related identity settings.
Can Entra ID work with Microsoft 365 and Intune?
Yes. Microsoft Entra ID commonly works alongside Microsoft 365 and Intune for identity, access and device-management scenarios.
Talk to BrightEdge about Entra ID & Identity
Find out how BrightEdge can help you manage identities, access and authentication across your Microsoft environment.